Support & Help
Adweaver - AI Marketing Hub for Slack
Get help with using the app and contact our support team
Need help? We're here to assist you with any questions or issues you might have with Adweaver.
Quick Help
In-App Help Command
Get instant help directly in Slack:
/helpThis command provides quick access to:
- Available commands and features
- Usage examples
- Common troubleshooting tips
Email Support
Contact our support team directly:
admin@wovedigital.co.ukWe typically respond within 24 hours during business days.
When emailing, please include:
- Your Slack workspace name
- A description of the issue or question
- Any relevant error messages
- Screenshots if applicable
Available Commands
Here are the main commands you can use in Slack:
/ad-copyGenerate AI-powered ad copy for various platforms (Google, Facebook, LinkedIn, etc.)
/keywordsAnalyze and research keywords for your campaigns
/personaCreate detailed customer personas for targeting
/search-termsGenerate and analyze search terms for your campaigns
/dashboardGet a secure link to access your web dashboard
/subscribeView subscription plans and upgrade your account
Common Issues
Command not responding?
- Check that the app is installed in your workspace
- Ensure you have the necessary permissions
- Try typing the command again
- Contact support if the issue persists
Can't access dashboard?
- Use /dashboard to get a fresh access link
- Links expire after 4 hours for security
- Make sure you're logged into the correct Slack workspace
Usage limits reached?
- Free tier has monthly limits on features
- Use /subscribe to view upgrade options
- Limits reset at the start of each month
Additional Resources
- How we handle your data
- Terms and conditions
- General inquiries
Feature Requests & Feedback
We love hearing from our users! If you have:
- Ideas for new features
- Suggestions for improvements
- Feedback on existing functionality
Please email us at admin@wovedigital.co.uk